New Product Integration with Autumna 🎉
We are thrilled to share some exciting news! Autumna has now become one of our esteemed integration partners. This wonderful addition signifies our continuous effort to enhance and expand our visitor management services.
e-Reception Book, a leading digital visitor management solution, is delighted to announce its latest integration with Autumna, a UK-leading platform for care home reviews. This partnership aims to revolutionise the way care homes receive feedback by capturing real-time reviews from visitors, ensuring transparency and continuous improvement in the care sector.
The integration will allow care home visitors to leave real-time feedback after their visit, providing care homes with insights into their service quality. This not only enhances the visitor experience but also connects to their Autumna premium profile, which strengthens all public care home listings.
Mike Gainey, Head of Sales at MediaBase Direct, commented on the integration, saying:
“We are thrilled to announce a significant enhancement in our service - we have successfully integrated with Autumna. This collaboration marks a milestone in our continuous journey towards innovation and excellence in the healthcare sector. By integrating with Autumna, we have improved the process of visitors capturing live feedback at care homes.
This integration strengthens our commitment to real-time responsiveness and ensures that every visitor’s experience is heard, valued, and utilised to foster improvement and refinement in our offerings. We are excited about this great collaboration and look forward to delivering an even more enriched and dynamic experience to all visitors.”
Debbie Harris, Managing Director for Autumna, shared her enthusiasm for the integration, stating:
"At Autumna, our enduring mission has always been centred around providing transparent, genuine, and impactful reviews for care homes, fostering a community of trust and reliability. The integration with e-Reception Book marks a transformative advancement in this mission. This powerful collaboration enables us to capture and showcase feedback in real time, ensuring that every piece of advice, praise, or constructive criticism is immediately available, relevant, and actionable.
Together with e-Reception Book, we are pioneering a new era in care home reviews, setting unprecedented standards of authenticity. This synergy amplifies our ability to make informed decisions, promote continuous improvement, and uphold the highest levels of satisfaction and excellence in care home services."
Reviews are invaluable in building trust and I am so pleased we are working with e-Reception Book to promote our Live Ratings across social care. By supporting our care seekers with large numbers of live reviews and also supporting providers by removing the staff resource needed to collect traditional reviews, together we are making a difference. It’s time to digitise reviews in the sector!’
The integration is now live, with both e-Reception Book and Autumna confident that it will bring about a positive change in the way care homes interact with their visitors and use feedback for growth.
About e-Reception Book
e-Reception Book is a cutting-edge digital visitor management solution designed to streamline the check-in process, enhance security, and improve the visitor experience. With a range of features tailored to various industries, e-Reception Book is the go-to solution for businesses looking to modernise their reception areas.
Care Edition licence for e-Reception Book is priced as little as £299.99 + VAT for a 12-month subscription.
If you would like more additional information in regards to Autumna and upgrade to a premium profile, please get in touch with:
Mike Gainey, Head of Sales: info@mediabasedirect.com
About Autumna
Autumna is the largest and most detailed directory of care providers for older people in the UK. The database which covers over 26,000 providers, aims to improve transparency and raise standards across the entire sector.
Following its establishment in 2019, Autumna now attracts over 2.5 million care seekers each year. Its helpline, which is open 7 days a week, offers completely impartial, free advice and does not take referral fees from providers.
Live Ratings on Autumna will require a premium profile which costs £58 p/m + VAT. Click here to see an example of a premium profile with Live Ratings.
If you would like more additional information in regards to Autumna and upgrade to a premium profile, please get in touch with:
Kelly Cox, National Account Manager: Kelly.cox@autumna.co.uk
